AirPort Extreme
Setup Guide
Contents
13 AirPort Extreme Networks
26 Tips and Troubleshooting
3
33 Learning More, Service, and Support
4
Getting Started
1
Congratulationsonpurchasingyoursimultaneousdual-band
AirPortExtremeBaseStation.Readthisguidetogetstarted.
AirPort Extreme provides simultaneous dual-band wireless 802.11n networking. When
you set up your AirPort Extreme Base Station, it creates two high-speed Wi-Fi networks:
 A 2.4 gigahertz (GHz) network for 802.11b, 802.11g, and 802.11n devices, such as
iPhone, iPod touch, and older computers
 A 5 GHz network for 802.11n and 802.11a devices, such as newer computers, iPad,
and Apple TV
Wireless devices join the network that provides them the best performance and
compatibility, and the AirPort Extreme shares your broadband Internet connection
with computers and devices on your network.
With your AirPort Extreme, you can:
 Create a password-protected wireless home network, and then connect to the
Internet and share the connection with other computers and Wi-Fi devices, such
as iPad, iPhone, iPod touch, and Apple TV. You can also share files among computers
connected to the network.
 Create a guest network with or without password protection, to provide Internet-only
access to wireless devices, such as computers, iPad, iPhone, iPod touch, and Apple TV.
5
 Connect your AirPort Extreme to your Ethernet network. Wireless-equipped Mac
computers, Windows XP, Windows Vista, or Windows 7 computers can then have
access to an entire network without being connected by a cable.
 Connect a supported USB device, such as a printer or a scanner, to your
AirPort Extreme. All of the compatible computers on the AirPort network, both
wireless and wired, can access the device.
 Connect a USB hard disk to your AirPort Extreme. All of the compatible computers
on the AirPort network, both wireless and wired, can access the information on the
hard disk.
 Connect a USB hub to your AirPort Extreme, and then connect multiple USB devices,
such as printers or hard disks. All of the computers on the network have access to
those devices.
Important:ꢀ Use AirPort Utility to set up your simultaneous dual-band AirPort Extreme
Base Station. Previous versions of AirPort Setup Assistant and AirPort Admin Utility are
not compatible with this base station.
AirPort Utility is installed in the Utilities folder in the Applications folder on a computer
using Mac OS X, and in Start > All Programs > AirPort on a computer using Windows. If
AirPort Utility isn’t installed on your computer, you can download it from
Apple periodically updates AirPort software. It’s recommended that you update your
software to keep your AirPort Extreme up to date.
Note:ꢀ To download a copy of this setup guide in your language, open AirPort Utility
and choose Help > AirPort Service and Support, and click Manuals.
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Chapter 1 GettingStarted
AbouttheAirPortExtreme
The AirPort Extreme has six ports, located on the back:
 One 10/100/1000Base-T Gigabit Ethernet Wide Area Network (WAN) port (<) for
connecting a DSL or cable modem, or for connecting to an existing Ethernet network
 Three 10/100/1000Base-T Gigabit Ethernet Local Area Network (LAN) ports (G) for
connecting Ethernet devices, such as printers or computers, or for connecting to an
existing Ethernet network
 One USB port (d) for connecting a compatible USB printer, hard disk, or hub for
connecting several devices
 One power port for connecting the AC adapter to a power source
Status light
Internet WAN port
Ethernet ports Reset button
Power port
AC adapter
USB port
Security slot
Chapter 1 GettingStarted
7
Next to the ports is a reset button, which is used for troubleshooting your
AirPort Extreme. The status light on the front of the AirPort Extreme shows the
current status.
AbouttheAirPortSoftware
Use the AirPort Utility software and follow the instructions on the following pages to
set up your AirPort Extreme and your AirPort wireless network.
Note:ꢀ You must use AirPort Utility to set up this base station. The simultaneous
dual-band AirPort Extreme Base Station is not compatible with previous versions
of AirPort software.
AirPort Utility
Use AirPort Utility to set up your AirPort Extreme to create a wireless network, connect
to the Internet, and share compatible USB printers and hard disks. You can also connect
your AirPort Extreme to an existing AirPort Extreme wireless network.
AirPort Utility is also an advanced tool for setting up and managing the Time Capsule,
AirPort Extreme, and AirPort Express Base Stations. Use it to manually adjust network,
routing, and security settings and other advanced options.
AirPort status menu in the menu bar
Z
Use the AirPort status menu to switch quickly between AirPort networks, monitor the
signal quality of the current network, create a computer-to-computer network, and turn
AirPort on and off. The status menu is available on computers using Mac OS X.
8
Chapter 1 GettingStarted
WhatYouNeedtoGetStarted
To use the AirPort Extreme you need a wireless-enabled computer that is compliant
with the IEEE 802.11a, 802.11b, 802.11g, or 802.11n specification. To set up the AirPort
Extreme, your computer must meet the requirements listed below.
To set up your AirPort Extreme using a Mac, you need the following:
 A Mac computer with an AirPort or AirPort Extreme Card installed to set it up
wirelessly, or a Mac computer connected to an AirPort Extreme Base Station with an
Ethernet cable to set it up using Ethernet
 Mac OS X v10.5.7 or later
 AirPort Utility 5.5.3 or later
To set up your AirPort Extreme using a Windows PC, you need the following:
 A Windows PC with 300 MHz or higher processor speed and a compatible 802.11a,
802.11b, 802.11g, or 802.11n wireless card to set it up wirelessly, or a Windows
computer connected to an AirPort Extreme Base Station with an Ethernet cable to set
it up using Ethernet
 Windows XP Home or Professional (with Service Pack 3 installed) or Windows Vista
(with Service Pack 1 installed)
 AirPort Utility v5.5.3 or later
Chapter 1 GettingStarted
9
Plugging In AirPort Extreme
Before you plug in your AirPort Extreme, first connect the appropriate cables to the
ports you want to use:
 Connect the Ethernet cable that is connected to your DSL or cable modem (if you will
connect to the Internet) to the Ethernet (WAN) port (<).
 Connect a USB cable connected from the USB port (d) on the AirPort Extreme to
a compatible USB printer (if you will print to a USB printer), a hard disk, or a hub.
 Connect an Ethernet cable from any Ethernet device to the Ethernet LAN ports (G).
After you have connected the cables for all the devices you plan to use, connect the
AC adapter to the power port, and plug your AirPort Extreme into a power outlet. There
is no power switch.
Power port
Ethernet activity light
AC adapter
10
Chapter 1 GettingStarted
Important:ꢀ Use only the AC adapter that came with your AirPort Extreme.
When you plug the AirPort Extreme AC adapter into a power outlet, the status light
flashes green for one second, and then glows amber while it starts up. After it has
started up completely, the status light flashes amber until your AirPort Extreme has
been updated with the correct settings. The status light glows solid green after your
AirPort Extreme is properly set up and connected to the Internet or a network.
When you connect Ethernet cables to the Ethernet ports, the lights above them glow
solid green.
TheAirPortExtremeStatusLight
The following table explains the AirPort Extreme light sequences and what they indicate.
Light
Status/description
Off
AirPort Extreme is unplugged.
Flashing green
Solid green
AirPort Extreme is starting up. The light flashes for one second.
AirPort Extreme is on and working properly. If you choose Flash
On Activity from the Status Light pop-up menu (in the Base
Station pane of AirPort settings in AirPort Utility), the status light
may flash green to indicate normal activity.
Flashing amber
Solid amber
AirPort Extreme cannot establish a connection to the network or
the Internet, or is encountering a problem. Make sure you have
installed AirPort Utility and use it to get information about what
AirPort Extreme is completing its startup sequence.
Chapter 1 GettingStarted
11
Light
Status/description
Flashing amber and green
There may be a problem starting up. AirPort Extreme will restart
and try again.
Solid blue
The base station is ready to allow a wireless client access to the
What’s Next
After you plug in your AirPort Extreme, use AirPort Utility to set it up to work
with your Internet connection, USB printer or hard disk, or an existing network.
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Chapter 1 GettingStarted
AirPort Extreme Networks
2
Inthischapteryou’llfindexplanationsofthedifferentways
youcanuseyourAirPortExtreme.
This chapter provides some examples of the different kinds of networks you can set up
using your AirPort Extreme. It provides diagrams and explanations of what you need to
do to get your AirPort Extreme network up and running quickly.
AirPort Utility to help set up your network.
See the document“Apple AirPort Networks”for detailed information about AirPort
networks and the AirPort Extreme Base Station. The document is located at
13
UsingtheAirPortExtremewithaBroadbandInternetService
When you set up your AirPort Extreme to provide network and Internet access, Mac
computers with AirPort and AirPort Extreme Cards, and 802.11a, 802.11b, 802.11g, and
IEEE 802.11n specification wireless-equipped computers can access the wireless AirPort
network to share files, play games, and use Internet applications like web browsers and
email applications.
It looks like this:
2.4 GHz
2.4 or 5 GHz
DSL or cable modem
Internet WAN port
<
to Internet
14
Chapter 2 AirPortExtremeNetworks
To set it up:
1 Connect your DSL or cable modem to your AirPort Extreme Ethernet WAN port (<).
2 Open AirPort Utility (located in the Utilities folder in the Applications folder on
a computer using Mac OS X, and in Start > All Programs > AirPort on a computer
using Windows), select your base station, and then click Continue.
3 Follow the onscreen instructions to create a new network. (See“Setting Up the
If AirPort Utility isn’t installed on your computer, you can download it from
Computers using AirPort or other compatible wireless cards or adapters can connect
to the Internet through your AirPort Extreme. Computers connected to the AirPort
Extreme Ethernet ports can also access the network and connect to the Internet.
Wireless computers and computers connected to the Ethernet ports can also
communicate with one another through your AirPort Extreme.
Chapter 2 AirPortExtremeNetworks
15
UsingtheAirPortExtremetoShareaUSBPrinter
When you connect a compatible USB printer to your AirPort Extreme, supported
computers on the network (wired and wireless) can print to it.
It looks like this:
Shared printer
2.4 or 5 GHz
d
2.4 or 5 GHz
USB port
16
Chapter 2 AirPortExtremeNetworks
To set it up:
1 Connect the printer to the AirPort Extreme USB port (d) or to a USB hub, using
a USB cable.
2 Open AirPort Utility (located in the Utilities folder in the Applications folder on
a computer using Mac OS X, and in Start > All Programs > AirPort on a computer
using Windows), select your base station, and then click Continue.
3 Follow the onscreen instructions to create a new network, if you have not already set
up your network.
If AirPort Utility isn’t installed on your computer, you can download it from
To print from a computer using Mac OS X v10.5 or later:
1 Choose Apple > System Preferences, and then click Print & Fax.
2 Click Add (+) and select your printer from the list.
3 Click the Add button.
If your printer isn’t in the list, use the buttons in the toolbar to search for it.
To print from a computer using Mac OS X v10.2.7 or later:
1 Open Printer Setup Utility (located in the Utilities folder in the Applications folder).
2 Select the printer from the list.
If your printer isn’t in the list, click Add and choose Bonjour from the pop-up menu, and
then select the printer from the list.
To print from a computer using Windows:
Use Bonjour for Windows (installed with AirPort Utility) to connect your printer.
Chapter 2 AirPortExtremeNetworks
17
UsingtheAirPortExtremetoShareUSBHardDisks
When you connect a USB hard disk to your AirPort Extreme, computers on the network
(wired and wireless) can access the hard disk to access, share, and store files.
It looks like this:
2.4 or 5 GHz
Shared hard disk drive
d
2.4 or 5 GHz
USB port
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Chapter 2 AirPortExtremeNetworks
To set it up:
1 Connect the hard disk to the AirPort Extreme USB port (d) using a USB cable.
2 Open AirPort Utility (located in the Utilities folder in the Applications folder on
a computer using Mac OS X, and in Start > All Programs > AirPort on a computer
using Windows), select your base station, and then click Continue.
3 Follow the onscreen instructions to create a new network, if you have not already set
up your network.
If AirPort Utility isn’t installed on your computer, you can download it from
Computers can access the hard disk to share or store files using Mac OS X v10.4 or later,
or Windows XP (SP3), Windows Vista (SP2), or Windows 7 (SP1).
Chapter 2 AirPortExtremeNetworks
19
Setting Up the Airport Extreme
3
Thischapterprovidesinformationandinstructionsforusing
AirPortUtilitytosetupyourAirPortExtreme.
Use the instructions in this chapter to easily configure your AirPort Extreme and set up
your AirPort network.
This chapter provides an overview for using the setup assistant in AirPort Utility
to set up your network and other features of your AirPort Extreme. For more
detailed wireless networking information, and for information about the advanced
features of AirPort Utility, refer to the“Apple AirPort Networks”document, located at
You can do most of your network setup and configuration tasks using the setup
assistant in AirPort Utility. To set advanced options, choose Manual Setup from the
If AirPort Utility isn’t installed on your computer, you can download it from
20
UsingAirPortUtility
To set up and configure your AirPort Extreme to use AirPort for wireless networking
and Internet access, use the setup assistant in AirPort Utility.
On a Mac computer using Mac OS X v10.5.7 or later:
1 Open AirPort Utility, located in the Utilities folder in the Applications folder.
2 Select your base station and click Continue.
3 Follow the onscreen instructions to set up your AirPort Extreme and your wireless
network.
On a computer using Windows XP (SP3), Windows Vista (SP2), or Windows 7 (SP1):
1 Open AirPort Utility, located in Start > All Programs > AirPort.
2 Select your base station and click Continue.
3 Follow the onscreen instructions to set up your AirPort Extreme and your wireless
network.
The setup assistant in AirPort Utility asks you a series of questions about the type of
network you want to use and the services you want to set up. The setup assistant helps
you enter the appropriate settings.
If you are using your AirPort Extreme to connect to the Internet, you need a broadband
(DSL or cable modem) account with an Internet service provider (ISP), or a connection
to the Internet using an existing Ethernet network.
Chapter 3 SettingUptheAirportExtreme
21
CreatingaNewWirelessNetwork
You can use the setup assistant in AirPort Utility to create a new wireless network.
The setup assistant guides you through the steps necessary to name your network,
protect your network with a password, and set other options.
If you plan to share a USB printer or USB hard disk on your network:
1 Connect the printer or hard disk to the AirPort Extreme USB port (d).
2 Open AirPort Utility, located in the Utilities folder in the Applications folder on
a Mac, or in Start > All Programs > AirPort on a computer using Windows.
If AirPort Utility isn’t installed on your computer, you can download it from
3 Select your AirPort Extreme and click Continue.
If you don’t see the base station you want to configure, click Rescan to scan for
available base stations, and then select the base station you want.
4 Follow the onscreen instructions to create a new network.
ConfiguringandSharingInternetAccess
If you plan to share your Internet connection with wireless-enabled computers on
your network or computers connected to the Ethernet ports, you need to set up your
AirPort Extreme as an AirPort base station. After it is set up, computers access the
Internet through the AirPort network. The base station connects to the Internet and
transmits information to the computers over the AirPort network.
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Chapter 3 SettingUptheAirportExtreme
Before you use AirPort Utility to set up your wireless device, connect your DSL or cable
modem to the AirPort Extreme Ethernet WAN port (<). If you are using an existing
Ethernet network with Internet access to connect to the Internet, you can connect the
AirPort Extreme to the Ethernet network instead.
Use the setup assistant in AirPort Utility to enter your ISP settings and configure how
the AirPort Extreme shares the settings with other computers.
1 Choose the wireless network you want to change. On a Mac, use the AirPort status
menu in the menu bar. On a computer using Windows XP, hold the pointer over
the wireless connection icon until you see your AirPort network name (SSID), and
choose it from the list if there are multiple networks available.
The default network name for an Apple base station is AirPort Network XXXXXX,
where XXXXXX is replaced with the last six digits of the AirPort ID, also know as the
Media Access Control or MAC address. The AirPort ID is printed on the bottom of an
AirPort Extreme.
2 Open AirPort Utility, located in the Utilities folder in the Applications folder on
a computer using Mac OS X, or in Start > All Programs > AirPort on a computer
using Windows.
3 Select your base station and click Continue.
4 Follow the onscreen instructions to configure and share Internet access on your
AirPort Extreme.
Using AirPort Utility is a quick and easy way to set up your base station and network.
If you want to set additional options for your network, such as restricting access to your
network, or setting advanced DHCP options, you can choose Manual Setup from the
Base Station menu of AirPort Utility.
Chapter 3 SettingUptheAirportExtreme
23
SettingAdvancedOptions
To set advanced options, you can use AirPort Utility to set up your AirPort Extreme
manually. You can configure advanced base station settings, such as advanced security
options, closed networks, DHCP lease time, access control, power controls, user
accounts, and more.
To set advanced options:
1 Choose the wireless network you want to change. On a Mac, use the AirPort status
menu in the menu bar. On a computer using Windows, hold the pointer over the
wireless connection icon until you see your AirPort network name (SSID), and choose
it from the list if there are multiple networks available.
The default network name for an Apple base station is AirPort Network XXXXXX,
where XXXXXX is replaced with the last six digits of the AirPort ID, also known as
the Media Access Control or MAC address. The AirPort ID is printed on the bottom
of an AirPort Extreme.
2 Open AirPort Utility, located in the Utilities folder in the Applications folder on a Mac,
and in Start > All Programs > AirPort on a computer using Windows.
3 If there is more than one base station in the list, select the base station you want to
configure. If you don’t see the base station you want to configure, click Rescan to scan
for available base stations, and then select the base station you want.
4 Choose Manual Setup from the Base Station menu. If you are prompted for a password,
enter it.
For more information and detailed instructions for using the manual setup features
in AirPort Utility, see the“Apple AirPort Networks”document, located at
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Chapter 3 SettingUptheAirportExtreme
AllowingWirelessClientsAccesstoYourNetwork
If your network is password-protected using WPA Personal or WPA/WPA2 Personal, you
can provide wireless clients access to your network without requiring them to enter the
network password.
When you allow a client access to your network, the client’s name and wireless MAC
address (or AirPort ID) are stored in the access control list of AirPort Utility until you
remove them from the list. You can also provide 24 hours of access, after which time
the client is no longer able to access your network.
When you provide a client access to your wireless network, the client does not need to
enter the network password.
To allow client access to your network:
1 Open AirPort Utility, select your base station, and choose Manual Setup from the
Base Station menu. Enter the base station password if necessary.
2 Choose Add Wireless Clients from the Base Station menu.
3 Select how you want the client to access the network:
 Select PIN to enter the eight-digit number provided by the client requesting
network access.
 Select“First attempt”to allow network access to the first client attempting to join
the network.
 Select“Limit client’s access to 24 hours”if you want to provide only one day of access
to your network. If you don’t select this option, the client has access to your network
until you remove the name from the list.
Chapter 3 SettingUptheAirportExtreme
25
Tips and Troubleshooting
4
YoucanquicklysolvemostproblemswithyourAirPort
Extremebyfollowingtheadviceinthischapter.
IfYouCan’tConnecttotheInternet
 Try connecting to the Internet directly from your computer. If you can’t connect to
the Internet from your computer, check your network settings. If they appear to be
correct and you still can’t connect, contact your Internet service provider (ISP).
 Make sure you are connecting to the correct wireless network.
IfYouForgotYourNetworkorBaseStationPassword
You can clear the AirPort network or base station password by resetting AirPort Extreme.
To reset the base station password:
1 Use the tip of a ballpoint pen to hold down the reset button for one second.
Important:ꢀ If you hold down the reset button for more than one second, you may
lose your network settings.
2 Select your AirPort network.
 On a Mac, use the AirPort status menu in the menu bar to select the network created
by AirPort Extreme (the network name does not change).
26
 On a computer using Windows, hold the pointer over the wireless connection icon
until you see your AirPort Network Name (SSID), and choose it from the list if there
are multiple networks available.
3 Open AirPort Utility (in the Utilities folder in the Applications folder on a Mac, and in
Start > All Programs > AirPort on a computer using Windows).
If AirPort Utility isn’t installed on your computer, you can download it from
4 Select your base station and then choose Manual Setup from the Base Station menu.
5 Click AirPort in the toolbar, and then click Base Station.
6 Enter a new password for the base station.
7 Click Wireless and choose an encryption method from the Wireless Security pop-up
menu to turn on encryption and activate password protection for your AirPort network.
If you turn on encryption, enter a new password for your AirPort network.
8 Click Update to restart the base station and load the new settings.
Chapter 4 TipsandTroubleshooting
27
IfYourAirPortExtremeIsn’tResponding
Try unplugging it and plugging it back in.
If your AirPort Extreme stops responding completely, you may need to reset it to the
factory default settings.
Important:ꢀ Resetting your AirPort Extreme to factory default settings erases all
of your base station settings and resets them to the settings that came with your
AirPort Extreme.
To return your AirPort Extreme to the factory settings:
Use the tip of a ballpoint pen to press and hold down the reset button until the status
light flashes quickly (about 5 seconds).
The AirPort Extreme resets with the following settings:
 The AirPort Extreme receives its IP address using DHCP.
 The network name reverts to Apple Network XXXXXX (where XXXXXX is replaced
with the last six digits of the AirPort ID).
 The base station password returns to public.
If your base station is still not responding, try the following:
1 Unplug your AirPort Extreme.
2 Use the tip of a ballpoint pen to hold down the reset button while you plug in your
AirPort Extreme.
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Chapter 4 TipsandTroubleshooting
IfYourAirPortExtremeStatusLightFlashesAmber
The Ethernet cable may not be connected properly, your AirPort Extreme may be out
of range of an AirPort network, or there may be a problem with your Internet service
provider. If you are connected to the Internet with a DSL or cable modem, the modem
may have lost its connection to the network or the Internet. Even if the modem
seems to be working properly, try disconnecting the modem from its power supply,
waiting a few seconds, and then reconnecting it. Make sure your AirPort Extreme is
connected directly to the modem with an Ethernet cable before reconnecting power
to the modem.
For more information about the reason the light flashes, open AirPort Utility, select
your base station, and then choose Manual Setup from the Base Station menu. Click
Base Station Status to display information about the flashing light.
You can also select the“Monitor base station for problems”checkbox in AirPort
preferences. If the base station has problems, AirPort Utility opens and walks you
through solving the problems.
Chapter 4 TipsandTroubleshooting
29
IfYourPrinterIsn’tResponding
If you connected a printer to the USB port on your AirPort Extreme and the computers
on the AirPort network can’t print, try doing the following:
1 Make sure the printer is plugged in and turned on.
2 Make sure the cables are securely connected to the printer and to the AirPort Extreme
USB port.
3 Make sure the printer is selected in the Printer List window on client computers.
On a Mac using Mac OS X v10.5 or later:
 Choose Apple > System Preferences, and then click Print & Fax.
 Click Add (+) and select your printer in the list.
 Click the Add button.
On a Mac using Mac OS X v10.2.7 or later:
 Open Printer Setup Utility, located in the Utilities folder in the Applications folder.
 If the printer is not in the list, click Add.
 Choose Bonjour from the pop-up menu.
 Select the printer and click Add.
On a computer using Windows:
 Open“Printers and Faxes”from the Start menu.
 Select the printer. If the printer is not in the list, click Add Printer and then follow the
onscreen instructions.
 If Bonjour for Windows is installed, click the Bonjour Printer, click the Bonjour Printer
Wizard on the desktop, and follow the onscreen instructions for setting up a printer.
4 Turn off the printer, wait a few seconds, then turn it back on.
30
Chapter 4 TipsandTroubleshooting
UpdatingAirPortSoftware
Apple periodically updates AirPort software. It is recommended that you update your
AirPort Extreme to use the latest software.
You can select the“Check for updates when opening AirPort Utility”checkbox, or the
“Check for updates”checkbox in AirPort preferences. If you select“Check for updates,”
choose an increment of time, such as weekly, from the pop-up menu to automatically
check for updates.
AirPortExtremePlacementConsiderations
The following recommendations can help your AirPort Extreme achieve maximum
wireless range and optimal network coverage.
 Place your AirPort Extreme in an open area where there are few obstructions, such as
large pieces of furniture or walls. Try to place it away from metallic surfaces.
 If you place your AirPort Extreme behind furniture, keep at least an inch of space
between the AirPort Extreme and the edge of the furniture.
 Avoid placing your AirPort Extreme in areas surrounded by metal surfaces on three
or more sides.
 If you place your AirPort Extreme in an entertainment center with your stereo
equipment, avoid completely surrounding the AirPort Extreme with audio, video, or
power cables. Place your AirPort Extreme so that the cables are to one side. Maintain
as much space as possible between the AirPort Extreme and the cables.
 Try to place your AirPort Extreme at least 25 feet (7.6 meters) from a microwave oven,
2.4 or 5 gigahertz (GHz) cordless phones, or other sources of interference.
Chapter 4 TipsandTroubleshooting
31
ItemsThatCanCauseInterferencewithAirPort
The farther away the interference source, the less likely it is to cause a problem. The
following items can cause interference with AirPort communication:
 Microwave ovens
 Direct Satellite Service (DSS) radio frequency leakage
 The original coaxial cable that came with certain types of satellite dishes. Contact the
device manufacturer and obtain newer cables.
 Certain electrical devices such as power lines, electrical railroad tracks, and power
stations
 Cordless telephones that operate in the 2.4 or 5 GHz range. If you have problems
with your phone or AirPort communication, change the channel your base station or
AirPort Extreme uses, or change the channel your phone uses.
 Nearby base stations using adjacent channels. For example, if base station A is set to
channel 1, base station B should be set to channel 6 or 11.
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Chapter 4 TipsandTroubleshooting
Learning More, Service, and Support
5
YoucanfindmoreinformationaboutusingyourAirPort
Extremeonthewebandinonscreenhelp.
Online Resources
For AirPort support information, a variety of forums with product-specific information
and feedback, and the latest Apple software downloads, go to
choose your country from the pop-up menu.
Onscreen Help
To learn more about using AirPort Utility with your AirPort Extreme, open AirPort Utility
and choose Help > AirPort Utility Help.
33
Obtaining Warranty Service
If the product appears to be damaged or does not function properly, please follow the
advice in this booklet, the onscreen help, and the online resources.
about how to obtain warranty service.
Finding the Serial Number of Your AirPort Extreme
The serial number is printed on the bottom of your AirPort Extreme.
34
Chapter 5 LearningMore,Service,andSupport
AirPort Extreme Specifications and
Safety Guidelines
AirPort Extreme Specifications
 Frequency Band: 2.4 and 5 GHz
 Radio Output Power: 23 dBm (nominal)
 Standards: 802.11 DSSS 1 and 2 Mbps standard, 802.11a, 802.11b, 802.11g, or
802.11n specifications
Interfaces
 1 RJ-45 10/100/1000Base-T Gigabit Ethernet WAN (<)
 3 RJ-45 10/100/1000Base-T Gigabit Ethernet LAN (G)
 Universal Serial Bus (USB d)
 802.11a, 802.11b, 802.11g, 802.11n AirPort Extreme wireless
Environmental Specifications
 Operating Temperature: 32° F to 95° F (0° C to 35° C)
 Storage Temperature: –13° F to 140° F (–25° C to 60° C)
 Relative Humidity (Operational): 20% to 80% relative humidity
 Relative Humidity (Storage): 10% to 90% relative humidity, noncondensing
35
Size and Weight
 Length: 6.50 inches (165.0 mm)
 Width: 6.50 inches (165.0 mm)
 Thickness: 1.34 inches (34.0 mm)
 Weight: 1.66 pounds (753 grams)
Hardware Media Access Control (MAC) Addresses
The AirPort Extreme has three hardware addresses printed on the bottom of the case:
 AirPort ID: The addresses used to identify the AirPort Extreme on a wireless network.
 Ethernet ID: You may need to provide this address to your ISP to connect the
AirPort Extreme to the Internet.
Using your AirPort Extreme Safely
 The only way to shut off power completely to your AirPort Extreme is to disconnect it
from the power source.
 When connecting or disconnecting your AirPort Extreme, always hold the plug by its
sides. Keep fingers away from the metal part of the plug.
 Your AirPort Extreme should not be opened for any reason, even when it is
 Never force a connector into the ports. If the connector and port do not join with
reasonable ease, they probably don’t match. Make sure that the connector matches
the port and that you have positioned the connector correctly in relation to the port.
36
Appendix AirPortExtremeSpecificationsandSafetyGuidelines
About Operating and Storage Temperatures
When you are using your AirPort Extreme, it is normal for the case to get warm.
The AirPort Extreme case functions as a cooling surface that transfers heat from inside
the unit to the cooler air outside.
Avoid Wet Locations
WARNING:ꢀ To reduce the chance of shock or injury, do not use your AirPort Extreme
in or near water or wet locations.
 Keep your AirPort Extreme away from sources of liquids, such as drinks, washbasins,
bathtubs, shower stalls, and so on.
 Protect AirPort Extreme from direct sunlight and rain or other moisture.
 Take care not to spill any food or liquid on your AirPort Extreme. If you do, unplug the
AirPort Extreme before cleaning up the spill.
 Do not use your AirPort Extreme outdoors. The AirPort Extreme is an indoor product.
Do Not Make Repairs Yourself
WARNING:ꢀ Do not attempt to open your AirPort Extreme or disassemble it. You run
the risk of electric shock and voiding the limited warranty. No user-serviceable parts
are inside.
About Handling
Your AirPort Extreme may be damaged by improper storage or handling. Be careful not
to drop your AirPort Extreme when transporting the device.
Appendix AirPortExtremeSpecificationsandSafetyGuidelines
37
Regulatory Compliance Information
Important:ꢀ Changes or modifications to this product not
authorized by Apple Inc. could void the EMC compliance and
negate your authority to operate the product.
FCC Declaration of Conformity
This device complies with part 15 of the FCC rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation. See instructions if interference to radio or
television reception is suspected.
This product was tested for FCC compliance under conditions
that included the use of Apple peripheral devices and Apple
shielded cables and connectors between system components. It
is important that you use Apple peripheral devices and shielded
cables and connectors between system components to reduce
the possibility of causing interference to radios, television sets, and
other electronic devices. You can obtain Apple peripheral devices
and the proper shielded cables and connectors through an Apple-
authorized dealer. For non-Apple peripheral devices, contact the
manufacturer or dealer for assistance.
Radio and Television Interference
This computer equipment generates, uses, and can radiate radio-
frequency energy. If it is not installed and used properly—that
is, in strict accordance with Apple’s instructions—it may cause
interference with radio and television reception.
This equipment has been tested and found to comply with
the limits for a Class B digital device in accordance with the
specifications in Part 15 of FCC rules. These specifications
are designed to provide reasonable protection against such
interference in a residential installation. However, there is
no guarantee that interference will not occur in a particular
installation.
Responsible party (contact for FCC matters only)
Apple Inc. Corporate Compliance
1 Infinite Loop M/S 26-A
Cupertino, CA 95014
Wireless Radio Use
This device is restricted to indoor use when operating in the 5.15 to
5.25 GHz frequency band.
You can determine whether your computer system is causing
interference by turning it off. If the interference stops, it was
probably caused by the computer or one of the peripheral devices.
Cet appareil doit être utilisé à l’intérieur.
If your computer system does cause interference to radio or
television reception, try to correct the interference by using one or
more of the following measures:
Exposure to Radio Frequency Energy
•
•
Turn the television or radio antenna until the interference stops.
Move the computer to one side or the other of the television
or radio.
Move the computer farther away from the television or radio.
Plug the computer into an outlet that is on a different circuit
from the television or radio. (That is, make certain the computer
and the television or radio are on circuits controlled by different
circuit breakers or fuses.)
The radiated output power of the AirPort Card in this device
is below the FCC and EU radio frequency exposure limits for
uncontrolled equipment. This device should be operated with a
minimum distance of at least 20 cm between the AirPort Card
antennas and a person’s body and must not be co-located or
operated with any other antenna or transmitter subject to the
conditions of the FCC Grant.
•
•
If necessary, consult an Apple Authorized Service Provider or
Apple. See the service and support information that came with
your Apple product. Or, consult an experienced radio/television
technician for additional suggestions.
38
Eesti
Canadian Compliance Statement
Käesolevaga kinnitab Apple Inc., et see WLAN Access Point vastab
direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sätetele.
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.
English
Hereby, Apple Inc. declares that this WLAN Access Point is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
Cet appareil est conforme aux normes CNR exemptes de licence
d’Industrie Canada. Le fonctionnement est soumis aux deux
conditions suivantes : (1) cet appareil ne doit pas provoquer
d’interférences et (2) cet appareil doit accepter toute interférence,
y compris celles susceptibles de provoquer un fonctionnement
non souhaité de l’appareil.
Español
Por medio de la presente Apple Inc. declara que este WLAN
Access Point cumple con los requisitos esenciales y cualesquiera
otras disposiciones aplicables o exigibles de la Directiva
1999/5/CE.
Industry Canada Statement
Complies with the Canadian ICES-003 Class B specifications.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada. This device complies with RSS 210 of Industry
Canada.
Ελληνικά
Mε την παρούσα, η Apple Inc. δηλώνει ότι αυτή η συσκευή WLAN
Access Point συμμορφώνεται προς τις βασικές απαιτήσεις και τις
λοιπές σχετικές διατάξεις της Οδηγίας 1999/5/ΕΚ.
Europe–EU Declaration of Conformity
Français
Par la présente Apple Inc. déclare que l’appareil WLAN Access
Point est conforme aux exigences essentielles et aux autres
dispositions pertinentes de la directive 1999/5/CE.
Български
Islenska
Apple Inc. декларира, че това WLAN Access Point е в
съответствие със съществените изисквания и другите
приложими правила на Директива 1999/5/ЕС.
Apple Inc. lýsir því hér með yfir að þetta tæki WLAN Access
Point fullnægir lágmarkskröfum og öðrum viðeigandi ákvæðum
Evróputilskipunar 1999/5/EC.
Česky
Italiano
Společnost Apple Inc. tímto prohlašuje, že tento WLAN Access
Point je ve shodě se základními požadavky a dalšími příslušnými
ustanoveními směrnice 1999/5/ES.
Con la presente Apple Inc. dichiara che questo dispositivo
WLAN Access Point è conforme ai requisiti essenziali ed alle altre
disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Dansk
Latviski
Undertegnede Apple Inc. erklærer herved, at følgende udstyr
WLAN Access Point overholder de væsentlige krav og øvrige
relevante krav i direktiv 1999/5/EF.
Ar šo Apple Inc. deklarē, ka WLAN Access Point ierīce atbilst
Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to
saistītajiem noteikumiem.
Deutsch
Lietuvių
Hiermit erklärt Apple Inc., dass sich das Gerät WLAN Access Point
in Übereinstimmung mit den grundlegenden Anforderungen
und den übrigen einschlägigen Bestimmungen der Richtlinie
1999/5/EG befinden.
Šiuo„Apple Inc.“ deklaruoja, kad šis WLAN Access Point atitinka
esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Magyar
Alulírott, Apple Inc. nyilatkozom, hogy a WLAN Access Point
megfelel a vonatkozó alapvetõ követelményeknek és az
1999/5/EC irányelv egyéb elõírásainak.
39
Malti
A copy of the EU Declaration of Conformity is available at:
Hawnhekk, Apple Inc., jiddikjara li dan WLAN Access Point
jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn
relevanti li hemm fid-Dirrettiva 1999/5/EC.
This Apple WLAN Access Point can be used in the following
countries:
Nederlands
AT BG BE CY CZ
DK
EE FI FR DE GR HU
IE LV LT LU MT
NL PL PT RO SK SL
Hierbij verklaart Apple Inc. dat het toestel WLAN Access Point
in overeenstemming is met de essentiële eisen en de andere
bepalingen van richtlijn 1999/5/EG.
IT
Norsk
ES SE GB IS LI
CH
NO
Apple Inc. erklærer herved at dette WLAN Access Point -apparatet
er i samsvar med de grunnleggende kravene og øvrige relevante
krav i EU-direktivet 1999/5/EF.
Korea Warning Statements
Polski
ఝዽූꢀ૬ႜꢀෟꢀა༘
Niniejszym Apple Inc. oświadcza, że ten WLAN Access Point są
zgodne z zasadniczymi wymogami oraz pozostałymi stosownymi
postanowieniami Dyrektywy 1999/5/EC.
෮ቛ၁ધགྷꢀಋ൏ꢀધხຫጃ
ጄఙꢀඳ໓໕๗௴ꢀဪဧꢀთꢀ႖ኒጯཅꢀਜ਼ໜၦꢀၰၗꢁ
ၦꢀૺૺ௴ꢀၨྦ႖ꢀશഏౘꢀ๗༺ꢀຫဧዾꢀ༘ꢀ࿖ཀఁఋꢂ
Português
Apple Inc. declara que este dispositivo WLAN Access Point
está em conformidade com os requisitos essenciais e outras
disposições da Directiva 1999/5/CE.
Bꢀૺૺ(ਜ਼ႜဧꢀ෮ቛཅૺၴႁ)
ၦꢀૺૺ௴ꢀਜ਼ႜဧ(B) ႖ၴኒ႕ጁૺૺചꢀച
ਜ਼ႜꢀຫဧዻ௴ꢀઇၕꢀඛ႕ၒചꢀዻඑ, ක౷ꢀხ
ꢀຫဧዾꢀ༘ꢀၰཀఁఋ.
Română
Prin prezenta, Apple Inc. declară că acest aparat WLAN Access
Point este în conformitate cu cerinţele esenţiale şi cu celelalte
prevederi relevante ale Directivei 1999/5/CE.
Singapore Wireless Certification
Slovensko
Apple Inc. izjavlja, da je ta WLAN Access Point skladne z
bistvenimi zahtevami in ostalimi ustreznimi določili direktive
1999/5/ES.
Slovensky
Apple Inc. týmto vyhlasuje, že toto WLAN Access Point spĺňa
základné požiadavky a všetky príslušné ustanovenia Smernice
1999/5/ES.
Suomi
Apple Inc. vakuuttaa täten, että tämä WLAN Access Point
tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten
ja sitä koskevien direktiivin muiden ehtojen mukainen.
Svenska
Härmed intygar Apple Inc. att denna WLAN Access Point står i
överensstämmelse med de väsentliga egenskapskrav och övriga
relevanta bestämmelser som framgår av direktiv 1999/5/EG.
40
Taiwan Wireless Statements
Russia
Disposal and Recycling Information
This symbol indicates that your product must be disposed of
properly according to local laws and regulations. When your
product reaches its end of life, contact Apple or your local
authorities to learn about recycling options.
For information about Apple’s recycling program, go to
European Union — Disposal Information
Taiwan Class B Statement
This symbol means that according to local laws and regulations
your product should be disposed of separately from household
waste. When this product reaches its end of life, take it to a
collection point designated by local authorities. Some collection
points accept products for free. The separate collection and
recycling of your product at the time of disposal will help conserve
natural resources and ensure that it is recycled in a manner that
protects human health and the environment.
Japan VCCI Class B Statement
Türkiye
EEE yönetmeliğine (Elektrikli ve Elektronik Eşyalarda Bazı Zararlı
Maddelerin Kullanımının Sınırlandırılmasına Dair Yönetmelik)
uygundur.
41
Brasil—Informações sobre descarte e reciclagem
O símbolo acima indica que este produto e/ou sua bateria não
devem ser descartadas no lixo doméstico. Quando decidir
descartar este produto e/ou sua bateria, faça-o de acordo com
as leis e diretrizes ambientais locais. Para informações sobre o
programa de reciclagem da Apple, pontos de coleta e telefone de
Battery Disposal Information
Dispose of batteries according to your local environmental laws
and guidelines.
Deutschland: Dieses Gerät enthält Batterien. Bitte nicht in den
Hausmüll werfen. Entsorgen Sie dieses Gerät am Ende seines
Lebenszyklus entsprechend der maßgeblichen gesetzlichen
Regelungen.
Nederlands:ꢀꢀGebruikte batterijen kunnen worden ingeleverd bij de
chemokar of in een speciale batterijcontainer voor klein chemisch
afval (kca) worden gedeponeerd.
China Battery Statement
Taiwan Battery Statement
42
© 2011 Apple Inc. All rights reserved.
Apple, the Apple logo, AirPort, AirPort Express, AirPort Extreme, Apple TV, Bonjour, iPad, iPhone, iPod touch, Mac, Mac OS, and Time Capsule
are trademarks of Apple Inc., registered in the U.S. and other countries.
Other product and company names mentioned herein may be trademarks of their respective companies.
034-5909-A
Printed in XXXX
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